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335 lines
8.1 KiB
335 lines
8.1 KiB
<template>
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<view class="faq-page">
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<!-- 顶部导航栏 -->
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<view class="nav-bar">
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<view class="back" @tap="navigateBack">
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<uni-icons type="left" size="20"></uni-icons>
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</view>
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<text class="title">联系客服</text>
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</view>
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<view class="main-content">
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<view class="content-card">
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<view class="qa-list">
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<view class="qa-item" v-for="(item, idx) in faqList" :key="idx">
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<view class="question-row">
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<text class="q-icon">Q</text>
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<text class="question">{{item.q}}</text>
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</view>
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<view class="answer">{{item.a}}</view>
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</view>
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</view>
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<view class="dashed-line"></view>
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<view class="bottom-tip">
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如有任何问题或建议，请随时与我们联系，我们将竭诚为您服务！
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</view>
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</view>
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</view>
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<!-- 底部按钮 -->
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<view class="bottom-btns">
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<button class="btn-outline" @tap="callService">客服电话</button>
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<button class="btn-gradient" @tap="openEmailPopup">联系在线客服</button>
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</view>
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<email-popup
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:show="showEmailPopup"
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@close="handleCloseEmailPopup"
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@copyEmail="copyEmail"
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/>
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<!-- 客服电话底部弹窗 -->
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<view v-if="showPhonePopup" class="phone-popup">
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<view class="popup-mask" @tap="closePhonePopup"></view>
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<view class="popup-content">
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<view class="popup-header">
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<text class="close-btn" @tap="closePhonePopup">关闭</text>
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<text class="popup-title">客服电话</text>
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</view>
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<view class="popup-phone-row">
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<text class="popup-phone">{{phone}}</text>
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<view class="popup-phone-icon">
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<uni-icons type="phone-filled" size="28" color="#222" @tap="makePhoneCall"/>
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</view>
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</view>
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</view>
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</view>
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</view>
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</template>
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<script>
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import pullRefreshMixin from '@/pages/mixins/pullRefreshMixin.js'
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import emailPopup from '@/wxcomponents/email-popup/email-popup.vue'
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export default {
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mixins: [pullRefreshMixin],
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components: { emailPopup },
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data() {
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return {
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statusBarHeight: 0,
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navBarHeight: 0, // px
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navBarHeightRpx: 0, // rpx
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showEmailPopup: false,
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showPhonePopup: false,
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faqList: []
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}
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},
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onLoad() {
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const sysInfo = uni.getSystemInfoSync()
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this.statusBarHeight = sysInfo.statusBarHeight
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let navBarHeight = 24
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try {
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const menuButtonInfo = uni.getMenuButtonBoundingClientRect()
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navBarHeight = menuButtonInfo.bottom + menuButtonInfo.top - sysInfo.statusBarHeight
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} catch (e) {}
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this.navBarHeight = navBarHeight
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// px转rpx（750设计稿）
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this.navBarHeightRpx = Math.round(navBarHeight * 750 / sysInfo.windowWidth)
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this.getQuestionList()
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},
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computed: {
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phone() {
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console.log(getApp().globalData.configData,'getApp().globalData.configData')
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const item = getApp().globalData.configData.find(i => i.keyName === 'phone')
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return item ? item.keyContent : ''
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},
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},
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methods: {
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async onRefresh() {
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// 模拟刷新数据
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await new Promise(resolve => setTimeout(resolve, 1000))
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uni.stopPullRefresh()
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},
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openEmailPopup() { this.showEmailPopup = true },
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handleCloseEmailPopup() { this.showEmailPopup = false },
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navigateBack() { uni.navigateBack() },
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callService() {
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// 打开客服电话弹窗
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this.showPhonePopup = true
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},
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closePhonePopup() {
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this.showPhonePopup = false
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},
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makePhoneCall() {
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// uni.makePhoneCall({ phoneNumber: '0731-599327-8899' })
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if (this.phone) {
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uni.makePhoneCall({
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phoneNumber: this.phone //仅为示例
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});
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}else{
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uni.showToast({ title: '暂无客服电话', icon: 'none' });
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}
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},
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copyEmail(){
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if (this.phone) {
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uni.makePhoneCall({
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phoneNumber: this.phone //仅为示例
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});
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}else{
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uni.showToast({ title: '暂无微信客服', icon: 'none' });
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}
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},
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getQuestionList() {
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this.$api('getQuestionList', {}, res => {
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if (res && res.success && res.result && res.result.records) {
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this.faqList = res.result.records.map(item => ({
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q: item.title,
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a: item.titleText
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}))
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}
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})
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}
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}
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}
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</script>
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<style lang="scss" scoped>
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.faq-page {
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min-height: 100vh;
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background: linear-gradient(180deg, #fff3db 0%, #ffffff 100%);
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padding-bottom: env(safe-area-inset-bottom);
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}
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.nav-bar {
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display: flex;
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align-items: center;
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height: calc(150rpx + var(--status-bar-height));
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padding: 0 32rpx;
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padding-top: var(--status-bar-height);
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background: linear-gradient(180deg, #fff3db 100%, #ffffff 0%);
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position: fixed;
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top: 0;
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left: 0;
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right: 0;
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z-index: 999;
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box-sizing: border-box;
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box-shadow: 0 2rpx 8rpx rgba(0,0,0,0.03);
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.back {
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padding: 20rpx;
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margin-left: -20rpx;
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}
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.title {
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flex: 1;
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text-align: center;
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font-size: 34rpx;
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font-weight: 500;
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color: #222;
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}
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}
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.main-content {
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margin-top: calc(150rpx + var(--status-bar-height));
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margin-bottom: 40rpx;
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padding-bottom: calc(88rpx + env(safe-area-inset-bottom));
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}
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.content-card {
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margin: 0 32rpx;
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padding: 32rpx;
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background: #fff;
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border-radius: 32rpx;
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box-shadow: 0 8rpx 32rpx rgba(60, 167, 250, 0.08);
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}
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.qa-list {
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padding: 0 36rpx;
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}
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.qa-item {
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margin-bottom: 36rpx;
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}
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.question-row {
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display: flex;
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align-items: center;
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margin-bottom: 8rpx;
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}
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.q-icon {
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color: #ffb300;
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font-size: 32rpx;
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font-weight: bold;
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margin-right: 12rpx;
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}
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.question {
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font-size: 32rpx;
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font-weight: bold;
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color: #222;
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}
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.answer {
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font-size: 26rpx;
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color: #999;
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line-height: 1.7;
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padding-left: 44rpx;
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}
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.dashed-line {
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border-bottom: 2rpx dashed #e5e5e5;
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margin: 24rpx 36rpx 0 36rpx;
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}
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.bottom-tip {
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font-size: 24rpx;
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color: #999;
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text-align: left;
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line-height: 1.6;
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padding: 32rpx 36rpx 0 36rpx;
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}
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.bottom-btns {
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position: fixed;
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left: 0;
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right: 0;
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bottom: 0;
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z-index: 101;
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display: flex;
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justify-content: center;
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align-items: center;
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gap: 32rpx;
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padding: 24rpx 36rpx calc(24rpx + env(safe-area-inset-bottom)) 36rpx;
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background: #fff;
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box-shadow: 0 -2rpx 12rpx rgba(0,0,0,0.03);
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}
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.btn-outline {
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flex: 1;
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height: 88rpx;
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line-height: 88rpx;
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background: #fff0d2;
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color: #ffb300;
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font-size: 32rpx;
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border-radius: 44rpx;
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border: 2rpx solid #ffb300;
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margin-right: 0;
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}
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.btn-gradient {
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flex: 1;
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height: 88rpx;
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line-height: 88rpx;
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background: linear-gradient(90deg, #ffdf8c 0%, #ffb300 100%);
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color: #fff;
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font-size: 32rpx;
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border-radius: 44rpx;
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border: none;
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margin-left: 0;
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}
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.phone-popup {
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position: fixed;
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left: 0; right: 0; bottom: 0; top: 0;
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z-index: 9999;
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display: flex;
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align-items: flex-end;
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justify-content: center;
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.popup-mask {
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position: absolute;
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left: 0; right: 0; top: 0; bottom: 0;
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background: rgba(0,0,0,0.7);
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z-index: 0;
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}
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.popup-content {
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position: relative;
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width: 100vw;
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background: #fff;
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border-radius: 24rpx 24rpx 0 0;
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box-shadow: 0 -4rpx 32rpx rgba(0,0,0,0.08);
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padding-bottom: env(safe-area-inset-bottom);
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animation: popupUp 0.2s;
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}
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@keyframes popupUp {
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from { transform: translateY(100%); }
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to { transform: translateY(0); }
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}
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.popup-header {
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display: flex;
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align-items: center;
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justify-content: center;
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height: 56px;
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border-bottom: 1px solid #f2f2f2;
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position: relative;
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.close-btn {
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position: absolute;
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left: 24px;
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font-size: 17px;
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color: #999;
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}
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.popup-title {
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font-size: 18px;
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color: #222;
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font-weight: 600;
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letter-spacing: 1px;
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}
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}
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.popup-phone-row {
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display: flex;
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align-items: center;
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justify-content: center;
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padding: 40px 0 32px 0;
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.popup-phone {
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font-size: 24px;
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color: #222;
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font-weight: 400;
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letter-spacing: 1px;
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margin-right: 18px;
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}
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.popup-phone-icon {
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width: 44px;
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height: 44px;
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background: #f5f5f5;
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border-radius: 50%;
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display: flex;
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align-items: center;
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justify-content: center;
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}
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}
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}
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</style>
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