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424 lines
9.1 KiB
424 lines
9.1 KiB
<template>
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<view class="customer-service">
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<!-- 顶部导航栏 -->
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<view class="nav-bar">
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<view class="back-icon" @tap="navigateBack">
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<uni-icons type="left" size="20"></uni-icons>
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</view>
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<view class="title">联系客服</view>
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</view>
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<!-- 主要内容区域 -->
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<view class="content">
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<!-- 问候语 -->
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<view class="greeting">
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<text class="title">Hi, {{greeting}}</text>
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<text class="subtitle">您好！如需帮助，请优先选择以下方式联系我们。</text>
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</view>
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<!-- 联系方式列表 -->
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<view class="contact-list">
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<view class="contact-item" @tap="handleOnlineService">
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<text class="label">在线客服</text>
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<text class="iconfont arrow">></text>
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</view>
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<view class="contact-item" @tap="handlePhoneService">
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<text class="label">客服电话</text>
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<text class="iconfont arrow">></text>
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</view>
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<view class="contact-item">
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<text class="label">客服邮箱</text>
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<text class="iconfont arrow">></text>
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</view>
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</view>
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<!-- 详细信息 -->
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<view class="info-section">
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<view class="info-item">
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<text class="label">工作时间：</text>
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<text class="value">周一至周日 09:00-18:00</text>
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</view>
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<view class="info-item">
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<text class="label">客服电话：</text>
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<text class="value">0731-599327-8899</text>
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</view>
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<view class="info-item">
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<text class="label">在线客服：</text>
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<text class="value">点击页面右下角"在线客服"，我们将及时为您解答疑问。</text>
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</view>
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<view class="info-item">
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<text class="label">客服邮箱：</text>
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<text class="value">hanhaihuishouhf@hh.com</text>
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</view>
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</view>
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<!-- 常见问题 -->
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<view class="faq-section">
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<view class="faq-entry" @tap="navigateToFAQ">
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<text class="label">常见问题</text>
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<text class="iconfont arrow">></text>
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</view>
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<view class="faq-tip">
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<text>如有任何问题或建议，请随时与我们联系，我们将竭诚为您服务！</text>
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</view>
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</view>
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</view>
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<!-- 底部按钮 -->
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<view class="bottom-btn">
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<button class="online-service-btn" @tap="handlePhoneService">联系在线客服</button>
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</view>
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<!-- 电话弹窗 -->
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<view class="phone-popup" v-if="showPhonePopup">
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<view class="popup-mask" @tap="hidePhonePopup"></view>
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<view class="popup-content">
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<view class="popup-header">
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<text class="close" @tap="hidePhonePopup">关闭</text>
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<text class="title">客服电话</text>
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</view>
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<view class="phone-number" @tap="makePhoneCall">
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<text>0731-599327-8899</text>
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<uni-icons type="phone-filled" size="23" class="phone-icon"></uni-icons>
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</view>
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</view>
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</view>
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<email-popup
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:show="showEmailPopup"
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@close="handleCloseEmailPopup"
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/>
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</view>
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</template>
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<script>
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import emailPopup from '@/wxcomponents/email-popup/email-popup.vue'
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export default {
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components: {
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emailPopup
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},
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data() {
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return {
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greeting: '下午好',
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showPhonePopup: false,
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showEmailPopup:false
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}
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},
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created() {
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this.updateGreeting()
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},
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methods: {
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// 显示弹窗
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openEmailPopup() {
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this.showEmailPopup = true
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},
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// 关闭弹窗
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handleCloseEmailPopup() {
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this.showEmailPopup = false
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},
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navigateBack() {
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uni.navigateBack()
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},
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updateGreeting() {
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const hour = new Date().getHours()
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if (hour < 12) {
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this.greeting = '上午好'
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} else if (hour < 18) {
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this.greeting = '下午好'
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} else {
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this.greeting = '晚上好'
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}
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},
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navigateBack() {
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uni.navigateBack()
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},
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navigateToFAQ() {
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// 跳转到常见问题页面
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uni.navigateTo({
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url: '/pages/customer-service/faq'
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})
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},
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handleOnlineService() {
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// 处理在线客服逻辑
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console.log('打开在线客服')
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},
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handlePhoneService() {
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this.showPhonePopup = true
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},
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hidePhonePopup() {
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this.showPhonePopup = false
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},
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makePhoneCall() {
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uni.makePhoneCall({
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phoneNumber: '0731-599327-8899'
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})
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}
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}
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}
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</script>
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<style lang="scss" scoped>
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.customer-service {
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min-height: 100vh;
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background: linear-gradient(to bottom,#fff3da,5%,#ffffff);
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padding-bottom: calc(env(safe-area-inset-bottom) + 120rpx);
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}
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.nav-bar {
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display: flex;
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align-items: center;
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// justify-content: space-between;
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height: 88rpx;
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padding-top: var(--status-bar-height);
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.title {
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font-family: PingFang SC;
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font-weight: 500;
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font-size: 16px;
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line-height: 140%;
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letter-spacing: 0%;
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text-align: center;
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vertical-align: middle;
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color: #333;
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// margin: 0 auto;
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margin-left: 30%;
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}
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.back-icon, .more-icon {
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width: 88rpx;
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height: 88rpx;
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display: flex;
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align-items: center;
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justify-content: center;
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.iconfont {
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font-size: 40rpx;
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color: #333;
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}
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}
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}
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.content {
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padding: 40rpx 30rpx;
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background: #fff;
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width: 80%;
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margin: 0 auto;
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.greeting {
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margin-bottom: 60rpx;
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.title {
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font-size: 48rpx;
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font-weight: bold;
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color: #333;
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display: block;
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margin-bottom: 20rpx;
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}
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.subtitle {
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font-size: 28rpx;
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color: #999;
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}
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}
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.contact-list {
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background: #fff;
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border-radius: 20rpx;
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margin-bottom: 40rpx;
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.contact-item {
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height: 110rpx;
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display: flex;
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align-items: center;
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justify-content: space-between;
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padding: 0 30rpx;
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border-bottom: 1rpx solid rgba(0, 0, 0, 0.05);
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&:last-child {
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border-bottom: none;
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}
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.label {
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font-size: 32rpx;
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color: #333;
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}
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.arrow {
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font-size: 24rpx;
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color: #999;
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opacity: 0.5;
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}
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}
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}
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.info-section {
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margin-bottom: 40rpx;
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padding: 0 20rpx;
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.info-item {
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margin-bottom: 30rpx;
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display: flex;
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align-items: flex-start;
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.label {
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font-size: 28rpx;
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color: #666;
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white-space: nowrap;
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}
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.value {
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font-size: 28rpx;
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color: #666;
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flex: 1;
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}
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}
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}
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.faq-section {
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background: #fff;
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border-radius: 20rpx;
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margin-bottom: 40rpx;
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.faq-entry {
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height: 110rpx;
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display: flex;
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align-items: center;
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justify-content: space-between;
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padding: 0 30rpx;
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.label {
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font-size: 32rpx;
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color: #333;
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}
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.arrow {
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font-size: 24rpx;
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color: #999;
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opacity: 0.5;
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}
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}
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.faq-tip {
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padding: 30rpx;
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font-size: 26rpx;
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color: #999;
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text-align: center;
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line-height: 1.6;
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border-top: 1rpx solid rgba(0, 0, 0, 0.05);
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}
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}
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}
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.bottom-btn {
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position: fixed;
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left: 0;
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right: 0;
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bottom: 0;
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padding: 20rpx 30rpx;
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padding-bottom: calc(20rpx + env(safe-area-inset-bottom));
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background: rgba(255, 255, 255, 0.9);
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backdrop-filter: blur(10px);
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.online-service-btn {
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width: 100%;
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height: 88rpx;
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line-height: 88rpx;
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background: #FFA500;
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color: #fff;
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font-size: 32rpx;
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border-radius: 44rpx;
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border: none;
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}
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}
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.phone-popup {
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position: fixed;
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top: 0;
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left: 0;
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right: 0;
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bottom: 0;
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z-index: 999;
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// height: 30%;
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.popup-mask {
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position: absolute;
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top: 0;
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left: 0;
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right: 0;
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bottom: 0;
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background: rgba(0, 0, 0, 0.4);
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}
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.popup-content {
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position: absolute;
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left: 0;
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right: 0;
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bottom: 0;
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background: #fff;
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border-radius: 20rpx 20rpx 0 0;
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overflow: hidden;
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transform: translateY(0);
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transition: transform 0.3s ease-out;
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.popup-header {
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position: relative;
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height: 160rpx;
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display: flex;
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align-items: center;
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justify-content: center;
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border-bottom: 1rpx solid #f5f5f5;
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.title {
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font-size: 34rpx;
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color: #333;
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font-weight: 500;
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}
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.close {
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position: absolute;
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left: 30rpx;
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font-size: 32rpx;
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color: #333;
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}
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}
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.phone-number {
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height: 140rpx;
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display: flex;
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align-items: center;
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justify-content: center;
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padding: 0 40rpx;
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margin-bottom: env(safe-area-inset-bottom);
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text {
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font-size: 36rpx;
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color: #333;
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font-weight: 400;
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}
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.phone-icon {
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width: 44rpx;
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height: 44rpx;
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background: #f5f5f5;
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padding: 20rpx;
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border-radius: 50%;
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}
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}
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}
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&.popup-enter-active,
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&.popup-leave-active {
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transition: opacity 0.3s;
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.popup-content {
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transition: transform 0.3s ease-out;
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}
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}
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&.popup-enter,
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&.popup-leave-to {
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opacity: 0;
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.popup-content {
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transform: translateY(100%);
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}
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}
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}
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</style>
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