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- <template>
- <view class="faq-page" :style="{paddingTop: navBarHeightRpx + 'rpx'}">
- <!-- 顶部导航栏 -->
- <view class="nav-bar" :style="{height: navBarHeightRpx + 'rpx', paddingTop: statusBarHeight + 'px'}">
- <view class="nav-bar-inner">
- <view class="back-icon" @tap="navigateBack">
- <uni-icons type="left" size="22" color="#222"></uni-icons>
- </view>
- <view class="title">联系客服</view>
- <view class="nav-bar-right"></view>
- </view>
- </view>
-
- <!-- 主要内容区域 -->
- <view class="content-card">
- <view class="qa-list">
- <view class="qa-item" v-for="(item, idx) in faqList" :key="idx">
- <view class="question-row">
- <text class="q-icon">Q</text>
- <text class="question">{{item.q}}</text>
- </view>
- <view class="answer">{{item.a}}</view>
- </view>
- </view>
- <view class="dashed-line"></view>
- <view class="bottom-tip">
- 如有任何问题或建议,请随时与我们联系,我们将竭诚为您服务!
- </view>
- </view>
-
- <!-- 底部按钮 -->
- <view class="bottom-btns">
- <button class="btn-outline" @tap="callService">客服电话</button>
- <button class="btn-gradient" @tap="openEmailPopup">联系在线客服</button>
- </view>
- <email-popup
- :show="showEmailPopup"
- @close="handleCloseEmailPopup"
- />
- <!-- 客服电话底部弹窗 -->
- <view v-if="showPhonePopup" class="phone-popup">
- <view class="popup-mask" @tap="closePhonePopup"></view>
- <view class="popup-content">
- <view class="popup-header">
- <text class="close-btn" @tap="closePhonePopup">关闭</text>
- <text class="popup-title">客服电话</text>
- </view>
- <view class="popup-phone-row" @tap="makePhoneCall">
- <text class="popup-phone">0731-599327-8899</text>
- <view class="popup-phone-icon">
- <uni-icons type="phone-filled" size="28" color="#222" />
- </view>
- </view>
- </view>
- </view>
- </view>
- </template>
-
- <script>
- import pullRefreshMixin from '@/pages/mixins/pullRefreshMixin.js'
- import emailPopup from '@/wxcomponents/email-popup/email-popup.vue'
-
- export default {
- mixins: [pullRefreshMixin],
- components: { emailPopup },
- data() {
- return {
- statusBarHeight: 0,
- navBarHeight: 0, // px
- navBarHeightRpx: 0, // rpx
- showEmailPopup: false,
- showPhonePopup: false,
- faqList: [
- {q: '如何申请成为推广官?', a: '您好!如需帮助,请优先选择以下方式联系我们。'},
- {q: '推广官的佣金如何计算?', a: '您好!如需帮助,请优先选择以下方式联系我们。'},
- {q: '为什么我的订单显示"回收失败"?', a: '您好!如需帮助,请优先选择以下方式联系我们。'},
- {q: '如果我的订单出现问题怎么办?', a: '您好!如需帮助,请优先选择以下方式联系我们。'},
- {q: '回收的旧衣如何处理?', a: '您好!如需帮助,请优先选择以下方式联系我们。'},
- {q: '哪些衣物可以回收?', a: '您好!如需帮助,请优先选择以下方式联系我们。'},
- ]
- }
- },
- onLoad() {
- const sysInfo = uni.getSystemInfoSync()
- this.statusBarHeight = sysInfo.statusBarHeight
- let navBarHeight = 24
- try {
- const menuButtonInfo = uni.getMenuButtonBoundingClientRect()
- navBarHeight = menuButtonInfo.bottom + menuButtonInfo.top - sysInfo.statusBarHeight
- } catch (e) {}
- this.navBarHeight = navBarHeight
- // px转rpx(750设计稿)
- this.navBarHeightRpx = Math.round(navBarHeight * 750 / sysInfo.windowWidth)
- },
- methods: {
- async onRefresh() {
- // 模拟刷新数据
- await new Promise(resolve => setTimeout(resolve, 1000))
- uni.stopPullRefresh()
- },
- openEmailPopup() { this.showEmailPopup = true },
- handleCloseEmailPopup() { this.showEmailPopup = false },
- navigateBack() { uni.navigateBack() },
- callService() {
- // 打开客服电话弹窗
- this.showPhonePopup = true
- },
- closePhonePopup() {
- this.showPhonePopup = false
- },
- makePhoneCall() {
- uni.makePhoneCall({ phoneNumber: '0731-599327-8899' })
- }
- }
- }
- </script>
-
- <style lang="scss" scoped>
- .faq-page {
- min-height: 100vh;
- background: linear-gradient(180deg, #fff3db 0%, #ffffff 100%);
- padding-bottom: env(safe-area-inset-bottom);
- }
-
- .nav-bar {
- position: fixed;
- top: 0;
- left: 0;
- right: 0;
- z-index: 100;
- width: 100vw;
- background: #fef4df;
- box-shadow: 0 2rpx 12rpx rgba(0,0,0,0.03);
- .nav-bar-inner {
- display: flex;
- align-items: center;
- height: 44px;
- width: 100vw;
- position: relative;
- }
- .back-icon {
- width: 44px;
- height: 44px;
- display: flex;
- align-items: center;
- justify-content: center;
- position: absolute;
- left: 0;
- top: 0;
- }
- .title {
- flex: 1;
- text-align: center;
- font-size: 18px;
- font-weight: bold;
- color: #222;
- letter-spacing: 0.5px;
- line-height: 44px;
- }
- .nav-bar-right {
- width: 44px;
- height: 44px;
- position: absolute;
- right: 0;
- top: 0;
- }
- }
-
- .content-card {
- margin: 88px 0 0 0;
- padding: 0 0 32rpx 0;
- width: 92vw;
- max-width: 700rpx;
- background: #fff;
- border-radius: 32rpx;
- box-shadow: 0 8rpx 32rpx rgba(60, 167, 250, 0.08);
- margin-left: auto;
- margin-right: auto;
- padding-top: 32rpx;
- padding-bottom: 0;
- }
-
- .qa-list {
- padding: 0 36rpx;
- }
- .qa-item {
- margin-bottom: 36rpx;
- }
- .question-row {
- display: flex;
- align-items: center;
- margin-bottom: 8rpx;
- }
- .q-icon {
- color: #ffb300;
- font-size: 32rpx;
- font-weight: bold;
- margin-right: 12rpx;
- }
- .question {
- font-size: 32rpx;
- font-weight: bold;
- color: #222;
- }
- .answer {
- font-size: 26rpx;
- color: #999;
- line-height: 1.7;
- padding-left: 44rpx;
- }
- .dashed-line {
- border-bottom: 2rpx dashed #e5e5e5;
- margin: 24rpx 36rpx 0 36rpx;
- }
- .bottom-tip {
- font-size: 24rpx;
- color: #999;
- text-align: left;
- line-height: 1.6;
- padding: 32rpx 36rpx 0 36rpx;
- }
-
- .bottom-btns {
- position: fixed;
- left: 0;
- right: 0;
- bottom: 0;
- z-index: 101;
- display: flex;
- justify-content: center;
- align-items: center;
- gap: 32rpx;
- padding: 24rpx 36rpx calc(24rpx + env(safe-area-inset-bottom)) 36rpx;
- background: #fff;
- box-shadow: 0 -2rpx 12rpx rgba(0,0,0,0.03);
- }
- .btn-outline {
- flex: 1;
- height: 88rpx;
- line-height: 88rpx;
- background: #fff;
- color: #ffb300;
- font-size: 32rpx;
- border-radius: 44rpx;
- border: 2rpx solid #ffb300;
- margin-right: 0;
- }
- .btn-gradient {
- flex: 1;
- height: 88rpx;
- line-height: 88rpx;
- background: linear-gradient(90deg, #ffdf8c 0%, #ffb300 100%);
- color: #fff;
- font-size: 32rpx;
- border-radius: 44rpx;
- border: none;
- margin-left: 0;
- }
- .phone-popup {
- position: fixed;
- left: 0; right: 0; bottom: 0; top: 0;
- z-index: 9999;
- display: flex;
- align-items: flex-end;
- justify-content: center;
- .popup-mask {
- position: absolute;
- left: 0; right: 0; top: 0; bottom: 0;
- background: rgba(0,0,0,0.7);
- z-index: 0;
- }
- .popup-content {
- position: relative;
- width: 100vw;
- background: #fff;
- border-radius: 24rpx 24rpx 0 0;
- box-shadow: 0 -4rpx 32rpx rgba(0,0,0,0.08);
- padding-bottom: env(safe-area-inset-bottom);
- animation: popupUp 0.2s;
- }
- @keyframes popupUp {
- from { transform: translateY(100%); }
- to { transform: translateY(0); }
- }
- .popup-header {
- display: flex;
- align-items: center;
- justify-content: center;
- height: 56px;
- border-bottom: 1px solid #f2f2f2;
- position: relative;
- .close-btn {
- position: absolute;
- left: 24px;
- font-size: 17px;
- color: #999;
- }
- .popup-title {
- font-size: 18px;
- color: #222;
- font-weight: 600;
- letter-spacing: 1px;
- }
- }
- .popup-phone-row {
- display: flex;
- align-items: center;
- justify-content: center;
- padding: 40px 0 32px 0;
- .popup-phone {
- font-size: 24px;
- color: #222;
- font-weight: 400;
- letter-spacing: 1px;
- margin-right: 18px;
- }
- .popup-phone-icon {
- width: 44px;
- height: 44px;
- background: #f5f5f5;
- border-radius: 50%;
- display: flex;
- align-items: center;
- justify-content: center;
- }
- }
- }
- </style>
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